Natiya Media LLC, as the Data Controller, in compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), hereby informs you that the personal data collected through the website www.lashesoriginal.com will be processed in accordance with the applicable safeguards.
Purposes of the processing:
The data is processed for the following purposes:
- Manage reservations and appointments.
- Provide the contracted services.
- Send reminders and related communications.
- Improve service through quality control (including call recording).
The data may be processed by the data processor in Spain, Lashes Original 2025 S.L., acting on behalf of Natiya Media LLC.
International transfers:
The data is stored on Natiya Media LLC servers located in the United States, with appropriate safeguards provided by Standard Contractual Clauses approved by the European Commission.
Legal basis:
- The performance of a contract or request for services.
- Informed consent by checking boxes or using the service.
- The legitimate interest in improving patient care, quality control, and efficient management.
Retention period:
The data will be retained for the duration of the business relationship and for the applicable statutory periods.
Call recordings will be retained for a maximum of 90 days, unless there are active complaints.
User rights:
Anyone may exercise their rights to:
- Access
- Correction
- Deletion
- Opposition
- Portability
- Limitations on processing
By email at info@natiyamedia.com or by mail to:
Natiya Media LLC – 2201 Menaul Blvd NE STE A, Albuquerque, NM 87107 (USA)
Required fields:
Fields marked as required are necessary for the proper provision of the service.
If this information is not provided, we cannot guarantee that your request will be processed.
Phone support:
The customer service number may be operated from Spain by Lashes Original 2025 S.L., acting as a processor, or by staff of Natiya Media LLC, acting as a controller. Calls may be recorded for quality control purposes, provided the user is notified in advance.
Marketing communications:
Such information will only be sent if the user has given their express consent or if there is a prior contractual relationship, in accordance with Article 21.2 of the Law on Information Society Services (LSSI).
Intellectual property:
Use of this website implies respect for the intellectual and industrial property rights owned by Natiya Media LLC. Any reproduction, distribution, or modification without prior written authorization is prohibited.
Data provided by users:
If the user includes third-party data in hosted or shared content, the user is responsible for obtaining their consent in accordance with applicable law.
Safety precautions:
Natiya Media LLC implements technical and organizational measures to ensure the integrity, confidentiality, and availability of personal data.
Backups:
Regular backups are performed. Restoring data due to user error may incur additional costs, unless the loss is attributable to Natiya Media LLC.
Contact:
For any questions regarding data protection, please write to:
info@natiyamedia.com
